Terms of service

Terms of Service — Velmora Mode

Store Name: Velmora Mode
Company Name: VELMORA MODE ME
Company Number: 00.000.00001-70
Company Address: AV. 5 DE MAIO, MORUMBI, SAO PAULO, 30123-000

Terms of Service

These Terms of Service govern your access to and use of the Velmora Mode website and services. By visiting our website, browsing our products, or making a purchase, you agree to these Terms of Service and any policies referenced herein.

Please read these terms carefully before using our website.

Overview

This website is operated by Velmora Mode, owned and operated by VELMORA MODE ME. Throughout the website, the terms “we,” “us,” and “our” refer to Velmora Mode.

By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service, including any additional policies referenced on this page.

Online Store Terms

By using our website, you confirm that you are at least the age of majority in your jurisdiction or that you have the consent of a parent or legal guardian where required by law.

You agree not to use our products or services for any unlawful or unauthorized purpose. You must not violate any applicable laws or regulations when using our website.

General Conditions

We reserve the right to refuse service, restrict access, or cancel transactions where permitted by applicable law, including in cases of suspected fraud, abuse, or violation of these terms.

Your payment information is handled through payment processing systems designed to protect sensitive information during transmission. Payment processing may be provided by third-party payment service providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our website or services without our prior written permission, except as permitted by law.

Accuracy of Information

We make reasonable efforts to ensure that information on our website is accurate and up to date. However, product descriptions, prices, availability, and other content may occasionally contain errors or omissions.

We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information, subject to applicable consumer protection laws.

Service and Price Changes

Product prices, availability, promotions, and website features may change from time to time.

We reserve the right to modify or discontinue services or products where permitted by law. Changes will not affect rights that customers have already acquired under applicable law.

Products and Services

Certain products or services may be available exclusively online and may be offered in limited quantities.

We make reasonable efforts to display product images, colors, descriptions, and specifications accurately. However, actual product appearance may vary depending on your device display and other factors.

Product availability is subject to change. Returns, exchanges, refunds, and cancellations are governed by our applicable store policies and mandatory consumer protection laws.

Orders and Billing Information

We reserve the right to refuse or cancel an order where permitted by law, including when a product is unavailable, a pricing or listing error occurs, or a transaction appears fraudulent.

You agree to provide accurate, complete, and current billing, shipping, and contact information when placing an order.

If an order is changed or canceled, we will make reasonable efforts to notify you using the contact information provided at checkout.

Shipping and Delivery

Delivery estimates are provided for informational purposes and may vary due to location, carrier operations, customs procedures, weather, or other circumstances beyond our reasonable control.

We will make reasonable efforts to process and deliver orders within the stated timeframes. Your statutory rights regarding delayed, missing, or undelivered orders remain unaffected.

Any applicable shipping costs, delivery estimates, and additional charges will be communicated during the purchasing process or in our relevant shipping policy.

Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and order cancellations are subject to our applicable refund and return policy and the consumer protection laws that apply to your purchase.

Nothing in these Terms of Service is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.

Please consult our Refund Policy for additional information about eligibility, procedures, and applicable conditions.

Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Velmora Mode.

We are not responsible for the content, policies, availability, or practices of third-party websites. Accessing third-party services is at your own discretion, and we encourage you to review their applicable terms and privacy policies.

User Feedback and Submissions

If you submit reviews, suggestions, comments, or other feedback to us, you confirm that your submissions do not violate the rights of others or applicable laws.

You grant us permission to use feedback you voluntarily provide to improve our products and services and, where appropriate, to display or reproduce it for business purposes, subject to applicable law and any relevant privacy requirements.

This provision does not transfer ownership of your intellectual property or authorize the use of personal information in ways prohibited by law.

Personal Information

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Prohibited Uses

You may not use our website or its content:

For any unlawful purpose or to encourage unlawful activities.
To violate applicable laws, regulations, or the rights of others.
To infringe intellectual property rights.
To submit false, misleading, or fraudulent information.
To upload or transmit malicious code, viruses, or harmful software.
To interfere with website security or attempt unauthorized access to our systems.
To harass, threaten, defraud, or harm other users or individuals.
To collect or misuse personal information without proper authorization.

We reserve the right to take appropriate action in response to violations, subject to applicable law.

Disclaimer of Warranties and Limitation of Liability

We strive to provide a reliable and secure shopping experience but cannot guarantee that our website will always be available, uninterrupted, or free from errors.

To the extent permitted by applicable law, Velmora Mode is not responsible for losses arising from circumstances beyond our reasonable control, including certain service interruptions or third-party service failures.

Nothing in these Terms of Service excludes or limits liability, warranties, or consumer rights that cannot lawfully be excluded or limited under applicable law.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses directly resulting from your unlawful use of our website or your material violation of these Terms of Service.

Nothing in this section requires you to waive any rights that cannot legally be waived.

Termination

We may suspend or restrict access to our website when reasonably necessary to protect our business, customers, website security, or legal interests, subject to applicable law.

Termination or suspension does not affect rights or obligations that arose before the effective date of such action.

Governing Law

These Terms of Service are governed by the applicable laws of the jurisdiction determined by relevant legal requirements.

Nothing in these terms is intended to deprive consumers of mandatory protections available to them under the laws that apply to their transactions.

Changes to These Terms

We reserve the right to update or revise these Terms of Service from time to time.

Any revisions will be published on this page. The updated version will take effect as indicated in the revised terms, subject to applicable law.

Your continued use of our website after changes are published constitutes acceptance of the revised terms only to the extent permitted by applicable law.

Contact Information

If you have any questions regarding these Terms of Service, please contact us using the details below.